Worena Terms of Use

Version: 2026-10-09Effective: 9 October 2026Previous version: 2026-10-06

These Terms of Use (the "Terms") govern your use of the Worena mobile app and related services (the "Service"). By using the Service or by accepting these Terms when you create an account, you agree to them. If you do not agree, do not use the Service.

What changed in this version: Worena now offers optional in-app purchases and a Premium subscription through Google Play and shows ads. We updated the definitions (section 1), added a rule for purchases by users under 18 (section 2), updated the rules on Virtual Items (section 8) and added section 9 on purchases, Premium, refunds, the right of withdrawal in the EU/EEA and the UK, automatic renewal in the United States and ads.

1. Parties and definitions

• We / us: the provider of the Service, Mustafa Ali Erdoğan, a natural person (Güneşli Mh., İstanbul 34212, Türkiye; e-mail: syzitech@gmail.com).
• You / User: a person who uses the Service with a registered account or as a guest.
• Virtual Items: coins, jokers, cosmetic items (such as profile themes, frames and badges), time-limited feature passes, permanent packs (such as Letter Table and Score Calculator) and similar digital content offered in the Service, whether earned or bought.
• Coins: the virtual currency of the Service, used to obtain other Virtual Items.
• Premium: an optional, automatically renewing subscription sold through Google Play that provides additional features (section 9.2).
• Community rules: the rules of conduct in section 7, which form an integral part of these Terms.

How we process personal data is described in the Privacy Policy. We also provide Kelimetrik, a Turkish-language word game, under separate terms; a Worena account is separate from any Kelimetrik account, and Worena players only play and interact with other Worena players.

2. Account, age requirement and account security

• You must be at least 16 years old to use the Service. You must state your age group truthfully before creating an account. Additional chat and visibility protections apply to users aged 16–17.
• If you are under 18, you must have your parent's or guardian's permission before making purchases. Google Play's family and parental control tools can be used for this.
• A registered account is created through Sign in with Google. You are responsible for the security of the Google account you sign in with; if you notice unauthorised activity, sign out other sessions in Settings › Sessions and devices and let us know.
• Your account is personal. You may not transfer, sell, rent or share it.
• Your username and display name must comply with the community rules; we may change or remove names that impersonate others or are insulting or misleading.

3. Guest use

You can play practice games against the bot as a guest without creating an account. Chat, friends, matchmaking with other players, leagues, purchases and similar features are not available to guests. Guest data is deleted 30 days after the last activity. When you upgrade a guest account to a registered account, your practice history is kept.

4. The Service and game rules

• The Service includes English word games played with the letters A–Z (Classic, Rapid, 7 Rounds and other modes), matchmaking, games with friends and 2–4 player games, chat, leagues, leaderboards, missions and achievements. The game rules are explained in the app.
• Whether a word is valid is decided by our server according to the dictionary version used by the Service (section 12). You can appeal a rejected word in the app; accepted appeals apply from the next dictionary update and do not change the result of finished games.
• In timed games, the game is settled according to the rules when time runs out or when you leave.
• An internet connection is required. We are not responsible for time lost due to interruptions in your connection.

5. Fair play

The following are prohibited:

• Using bots, automation, scripts or a modified app; decompiling or modifying the app or interfering with its traffic.
• Using anagram solvers, word finders or other external tools that suggest moves during a game (the app's own jokers are allowed).
• Opening multiple accounts to play your own accounts against each other, or using additional accounts to gain league, leaderboard, mission or reward advantages.
• Agreeing results with other players, deliberately resigning or transferring points (collusion, league or mission farming).
• Exploiting bugs for your own benefit; if you find a bug, please report it.
• Manipulating the purchase, ad reward or coin systems, for example with fake or re-used purchases, refund or chargeback abuse, or automated or fake ad views.
• Using someone else's account or letting someone else use yours.

We use automated signals to detect fraud and cheating. These signals alone do not lead to an account being closed; enforcement decisions are made after review. We may reverse points, rankings, coins and rewards found to have been obtained unfairly.

6. User content and chat

• You are responsible for content such as your username, display name, bio, profile photo, chat messages, word appeals, reports and support requests ("User Content"). User Content must comply with the community rules and the law.
• You keep your rights in your User Content. So that we can provide the Service, you grant us a non-exclusive, royalty-free permission to use User Content to operate the Service, display it to the intended recipients, store and moderate it and meet legal obligations, for the retention periods set out in the Privacy Policy.
• Links cannot be shared in chat; contact details may be masked or the message rejected. Messages are not end-to-end encrypted; they pass through our servers for safety and moderation.
• We may remove or restrict content that breaks the rules without notice. You can report and block other users in the app.

7. Community rules

We want Worena to be a place where everyone can enjoy playing with words. In short: be respectful, play fair, keep personal information private and never harass anyone. These rules apply to everything in Worena, including game chat, private messages, usernames, display names, bios, avatars and profile photos, and word appeals.

• Respect: do not mock others when you win or insult them when you lose. Criticise the game, not the person.
• Harassment, bullying and threats: do not humiliate, repeatedly bother, intimidate or threaten anyone. If someone has blocked you or turned off chat, do not try to reach them in other ways. Calls for violence and threats to harm yourself or others are strictly prohibited.
• Hate speech and discrimination: do not demean, target or exclude anyone because of race, ethnic origin, religion, language, sex, sexual orientation, disability, age or similar characteristics.
• Sexual content and the safety of minors: do not share sexual messages, names or images. Users aged 16–17 also play Worena: sexual communication with a minor, asking a minor for personal information or a meeting, or any behaviour aimed at abusing their trust is met with zero tolerance; the account is closed permanently and reported to the competent authorities.
• Personal information: do not share phone numbers, e-mail or postal addresses, school or workplace, social media accounts or similar information, about yourself or anyone else, and do not ask others for it. Links cannot be shared in chat and contact details are masked automatically or the message is not sent. Do not spread other people's private information or screenshots without permission.
• Spam, scams and advertising: do not send the same message over and over or advertise other apps or services. Do not try to deceive anyone with promises of coins, accounts or rewards; the Worena team will never ask you for your sign-in details or payment.
• Cheating: see section 5.
• Names and profiles: your username, display name, bio, avatar and profile photo must not contain insults, hate, sexual content, impersonation of others (including the Worena team), advertising or personal information. We may change names and remove profile content that breaks these rules.
• Self-harm: do not share content that encourages or glorifies self-harm. If you are worried about yourself or someone else, you are not alone: in an emergency, contact your local emergency services. If you see such a message, report it; our team reviews it with priority.

Reporting and blocking:

• Report: use "Report" in the menu of a message or profile. So the report can be reviewed, the reported message and a few messages around it are kept as evidence. You can see the status of your reports in Settings › My reports. The reported person is never told who reported them; the reporter is only told the general outcome (for example, "reviewed, action taken").
• Block from chat: the person cannot send you private messages or write in game chats you share.
• Block: the person cannot find you, see your profile, message you or invite you, and you do not meet each other in matchmaking.
• Chat settings: in Settings › Chats and invites you can choose who can message and invite you, or turn off all chats.

Breaches of these rules are handled under section 10.

8. Virtual Items

• You can earn Virtual Items through gameplay (for example as mission, achievement or league rewards) and by watching rewarded ads, and you can buy coins and some packs with real money (section 9). Coins can be used for single jokers, 30-day feature passes, permanent packs (such as Letter Table and Score Calculator) and cosmetic items. The coin price of each item is shown in the app before you spend coins.
• Virtual Items, whether earned or bought, are a limited, personal, non-transferable and revocable licence to use them within the Service; we only revoke it as set out in these Terms. You do not acquire ownership of Virtual Items.
• Virtual Items have no monetary value outside the Service, cannot be exchanged for or redeemed for real money, goods or services and cannot be transferred, sold or gifted to another account. This does not affect refunds under section 9 or under mandatory law.
• Virtual Items are tied to your account. When your account is deleted or permanently closed for a serious breach of these Terms, remaining Virtual Items, including bought ones, are lost and are not refunded, except where mandatory law requires.
• We may change how Virtual Items are earned and used and the coin prices of items; changes do not affect items you have already obtained. We may correct Virtual Items granted incorrectly because of a technical error. If you have a problem with a purchase, write to syzitech@gmail.com.

9. Purchases, Premium and ads

Playing Worena is free and purchases are optional. This section applies to everything you buy with real money and to the ads in the Service.

9.1 Buying coins and packs

• Coin packs, the starter joker pack and other packs offered in the Store are sold through Google Play Billing. What each product contains is shown in the app before you buy.
• Prices are shown in Google Play before you pay, in the currency of your country and including the taxes that apply, such as VAT. Prices can differ between countries and may change; a change does not affect purchases already made.
• How you buy: when you choose a product, the app first shows a confirmation page. By tapping I agree, buy you confirm that you want to buy and, if you are in the EU/EEA or the UK, you expressly request that the product be supplied immediately and acknowledge the effect on your right of withdrawal described in section 9.4. You then pay in the Google Play window. The contract is concluded when Google Play confirms your payment.
• Delivery: what you bought is added to your account immediately after our server has verified the payment with Google Play. If something you paid for does not appear, write to syzitech@gmail.com with your Google order ID (it starts with "GPA.").
• Payment: Google Play processes the payment under its own terms. We never receive your card or other payment details.

9.2 Premium subscription

• Plans: Premium is an optional subscription sold through Google Play, with a monthly and a yearly plan. The price and the length of the period are shown in the app and in Google Play before you buy. There is no free trial.
• Features: Premium currently includes ad-free play (no interstitial ads; rewarded ads stay available if you want them), seeing a move's score before you play it, weekly jokers, more games at the same time, unlimited friends, advanced statistics, extra quests, Premium cosmetic items and the letter table. The current list is shown in the app. Some features can also be unlocked one by one with coins for 30 days.
• Automatic renewal: the subscription renews automatically at the end of each period for a period of the same length and is charged to your Google Play account, unless you cancel before the renewal date.
• Cancellation: you can cancel at any time in the Google Play app under Payments & subscriptions › Subscriptions. When you cancel, no further renewal charges are made and Premium continues until the end of the period you have already paid for.
• Failed payments: if a renewal payment fails, Google Play may keep the subscription in a grace period, during which Premium continues, or put it on hold, during which Premium is paused until the payment is fixed.
• Price changes: we will tell you about a price change in advance as required by Google Play's rules and the law. Where they require it, you will be asked to accept the new price; if you do not accept it, the subscription ends at the end of the current period. You can always cancel before a new price applies.
• Changes to Premium: we may change Premium features to improve the Service. If a change affects your use of Premium to your disadvantage in more than a minor way, we will tell you in advance and, where the law gives you that right, you can end the subscription free of charge and receive a refund for the remaining period you have paid for.
• Deleting your account does not cancel your subscription; you must cancel it separately in Google Play.

9.3 Refunds

• Refunds are handled under Google Play's refund policy, and you can request one in Google Play. You can also write to syzitech@gmail.com with your Google order ID; where appropriate, we can refund a purchase through Google Play.
• If a purchase is refunded, cancelled or charged back, the coins, jokers, items or Premium time it provided are removed from your account (coins and jokers up to the amount still in your account). Repeatedly refunding items that have already been used may be treated as abuse (section 5).
• Your statutory rights, including your rights if a purchase is not supplied or does not work as described, are not affected.

9.4 Right of withdrawal in the EU/EEA and the UK

If you are a consumer in the European Union, the European Economic Area or the United Kingdom, you generally have the right to withdraw from (cancel) a contract concluded at a distance within 14 days without giving any reason. The withdrawal period ends 14 days after the day the contract is concluded, that is, the day of your purchase.

• Coins, joker packs and other packs (digital content): these are supplied immediately by being added to your account. On the confirmation page you expressly request that they be supplied immediately, during the withdrawal period, and acknowledge that you thereby lose your right of withdrawal. Once the item has been added to your account, you no longer have a right of withdrawal (in the EU, article 16(m) of Directive 2011/83/EU on consumer rights and the national laws implementing it; in the UK, regulation 37 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013). Google Play confirms your order by e-mail [DOĞRULA].
• Premium subscription (digital service): you can withdraw from a new Premium subscription within 14 days of buying it [DOĞRULA]. Because Premium starts immediately at your express request on the confirmation page, if you withdraw you may have to pay an amount in proportion to the part of the period you received before you told us that you were withdrawing (in the EU, articles 9 and 14(3) of Directive 2011/83/EU; in the UK, regulation 36 of the 2013 Regulations). Withdrawing also ends the subscription.
• How to withdraw: before the withdrawal period ends, send us a clear statement of your decision, for example by e-mail to syzitech@gmail.com, with your username and the Google order ID. It is enough to send it before the period ends. You can use the model form below, but you do not have to.
• Refund after withdrawal: we refund the amount due without undue delay and at the latest within 14 days of receiving your statement, through Google Play and to the same means of payment you used. You do not pay any fee for the refund.
• The right of withdrawal does not limit Google Play's refund policy or your statutory rights if a purchase is not supplied or does not work as described.

Model withdrawal form (complete and return this form only if you wish to withdraw from the contract)
To: Mustafa Ali Erdoğan, Güneşli Mh., İstanbul 34212, Türkiye, syzitech@gmail.com
I hereby give notice that I withdraw from my contract for the provision of the following service: Worena Premium (monthly / yearly)
Ordered on: … · Google order ID: …
Name and Worena username: … · Address: …
Signature (only if this form is sent on paper): … · Date: …

9.5 Automatic renewal terms for users in the United States

• Premium is an automatically renewing subscription and continues until you cancel it.
• At the end of each period (one month or one year, depending on the plan you chose) it renews automatically for the same period, and Google Play charges the renewal price to your payment method, unless you cancel before the renewal date.
• The price, the length of each period and these renewal terms are shown clearly in the app and in Google Play before you buy, and you agree to them before you are charged.
• You can cancel at any time, online, in Google Play › Payments & subscriptions › Subscriptions. After you cancel, no further renewal charges are made, and Premium stays active until the end of the period you have already paid for.
• Partial periods are not refunded, except where the law requires it or under Google Play's refund policy.
• You can see your next renewal date and price in Google Play at any time. We will tell you about price changes in advance as required by Google Play's rules and the law.
• Some US states, such as California, have automatic renewal laws. This section is meant to give you the information those laws require, and nothing in these Terms limits your rights under them.

9.6 Ads

• The Service contains ads, shown through Google AdMob.
• Rewarded ads are optional: you choose whether to watch one, and you earn the number of coins shown in the app before you watch. The number of rewarded ads per day is limited. The reward is granted only after the ad provider confirms that the ad was watched; if this confirmation does not arrive, no reward is granted.
• Interstitial ads (full-screen ads) are shown only when you leave the end-of-game screen. Premium members do not see interstitial ads; rewarded ads remain optional for them.
• Obtaining ad rewards through automation, emulators, modified apps, multiple accounts or any other fraudulent means is prohibited; rewards obtained this way may be reversed (section 5).
• Ads are provided by third parties, and we are not responsible for the products or services they advertise. If you see an inappropriate ad, please tell us at syzitech@gmail.com.
• How ads use your data (ads in the app are never personalised), and how, in the EU/EEA, the UK and Switzerland, you can give or withdraw your consent for ads in the ad privacy options in Settings, is explained in section 9 of the Privacy Policy.

9.7 Seller and purchase information

• Seller / provider: Mustafa Ali Erdoğan, a natural person, Güneşli Mh., İstanbul 34212, Türkiye; e-mail: syzitech@gmail.com.
• Products: coin packs, joker packs and the Premium subscription (monthly or yearly). Their main characteristics are described in the app and in sections 8 and 9.2.
• Price: shown in Google Play before you pay, in your local currency and including the taxes that apply.
• Payment: through Google Play Billing, with the payment methods Google Play offers in your country.
• Delivery: immediately after the payment is verified, by adding the product to your Worena account; Premium starts immediately.
• Duration and cancellation: one-off purchases have no minimum term; Premium runs until you cancel it (section 9.2).
• Right of withdrawal: see section 9.4.
• Functionality and compatibility: Worena runs on Android devices with Google Play and needs an internet connection. Virtual Items and Premium can only be used in Worena, with the account they were bought for, and not in Kelimetrik.
• Legal guarantee: if a purchase is not supplied or does not work as described, you have the rights that the law of your country gives you for digital content and digital services (for example, in the EU, the national rules implementing Directive (EU) 2019/770, and in the UK, the Consumer Rights Act 2015), in addition to these Terms.
• Questions and complaints: write to syzitech@gmail.com. You can also turn to the consumer protection authorities and courts of your country (section 17).

10. Enforcement, reports and appeals

If you breach these Terms, including the community rules, depending on the seriousness of the breach we may take one or more of the following measures: a warning, removal of content, changing your username, temporary chat restriction, exclusion from ranked games, leagues or rewards, reversal of unfair gains, temporary suspension of the account and permanent closure of the account. Serious breaches (e.g. conduct that threatens the safety of minors, severe harassment, fraud) may lead directly to permanent closure and, where necessary, a report to the competent authorities. Enforcement decisions are made after review by a person, even when automated signals are used.

An enforcement notice states the reason category and how to appeal. You can appeal in the app (Settings › Help and support) or at syzitech@gmail.com; appeals are reviewed by an authorised person and you are informed of the outcome. To prevent permanently closed accounts from being re-opened, the one-way hashes described in the Privacy Policy are kept for 2 years.

10.1 Reporting illegal content

Anyone, including people without a Worena account, can tell us about content in the Service that they consider illegal by e-mailing syzitech@gmail.com with the subject "Illegal content report"; users can also use "Report" in the app. So that we can act on it, please include: why you consider the content illegal; where it is (for example, the username and the date and time of the message); your name and e-mail address, unless the report concerns child sexual abuse material; and a statement that you believe in good faith that the information in your report is accurate and complete. We confirm receipt, review the report in a timely, diligent and objective manner and tell you our decision and how it can be challenged.

10.2 Reasons for our decisions and your options

When we remove or restrict your content or account, we tell you, unless the law or the safety of others prevents it, which rule or law the decision is based on, the facts and circumstances, whether automated means were used to detect the content and how you can appeal. You can appeal as described above. You can also take the matter to the competent courts or authorities; nothing in these Terms limits your rights under the EU Digital Services Act, the UK Online Safety Act or other mandatory law.

11. Intellectual property

• The software, design, game graphics, logo, texts and other content of the Service belong to Mustafa Ali Erdoğan or Mustafa Ali Erdoğan's licensors. You are granted only a limited, non-transferable right to use the Service for personal, non-commercial purposes in accordance with these Terms.
• Copying, reproducing, distributing or reverse engineering the Service or its content, or bulk-extracting dictionary or game data, is prohibited.
• The word list and word meanings are based on the open sources listed in section 12; those sources remain subject to their own licences. Worena is not affiliated with, sponsored or endorsed by the authors of these sources.
• Open-source components and fonts used in the app are subject to their own licences (Settings › Open source licenses).

12. Dictionary sources and licences

Word list: SCOWL © 2000–2026 Kevin Atkinson (MIT-like license). Definitions: Open English WordNet 2025 (CC BY 4.0), modified; based on Princeton WordNet © Princeton University.

12.1 Word list — SCOWL

The playable word list is generated from SCOWL v2 (Spell Checker Oriented Word Lists), release rel-2026.02.25 (github.com/en-wl/wordlist), using word lists up to size 70 with American and British spellings. Its copyright and permission notice:

Copyright 2000-2026 by Kevin Atkinson

Permission to use, copy, modify, distribute, and sell any part of SCOWLv2, or word lists created from it, is hereby granted without fee, provided that the above copyright notice appears in all copies and that both the above copyright notice and this notice appear in supporting documentation. Kevin Atkinson makes no representations about the suitability of this database for any purpose. It is provided "as is" without express or implied warranty.

12.2 Definitions — Open English WordNet

Word meanings, parts of speech, examples and irregular forms come from Open English WordNet, 2025 edition (en-word.net), Copyright © 2019-present, The Open English WordNet Team, licensed under the Creative Commons Attribution 4.0 International License. Open English WordNet is derived from Princeton WordNet under the WordNet License.

Changes we made: senses are selected for each word form using WordNet morphology, re-ordered, truncated to 30 per word, the first usage example is appended to the definition, and inflected forms are prefixed with their base form (for example, "(past tense of run)").

The material is provided by its licensors "as is" and "as available", without warranties of any kind, as set out in section 5 of the CC BY 4.0 licence.

12.3 Princeton WordNet notice

WordNet 3.1 Copyright 2011 by Princeton University. All rights reserved.

THIS SOFTWARE AND DATABASE IS PROVIDED "AS IS" AND PRINCETON UNIVERSITY MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED. BY WAY OF EXAMPLE, BUT NOT LIMITATION, PRINCETON UNIVERSITY MAKES NO REPRESENTATIONS OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OR THAT THE USE OF THE LICENSED SOFTWARE, DATABASE OR DOCUMENTATION WILL NOT INFRINGE ANY THIRD PARTY PATENTS, COPYRIGHTS, TRADEMARKS OR OTHER RIGHTS.

The name of Princeton University or Princeton may not be used in advertising or publicity pertaining to distribution of the software and/or database. Title to copyright in this software, database and any associated documentation shall at all times remain with Princeton University and LICENSEE agrees to preserve same.

13. Changes to and interruptions of the Service

We may change features, game modes, rewards and prices to improve the Service, and may temporarily suspend the Service for maintenance or security reasons. If we decide to discontinue the Service entirely, we will announce this in the app at least 30 days in advance and stop sales of coins, packs and new subscriptions during that period. Your statutory rights in respect of Premium time you have already paid for are not affected.

14. Limitation of liability

• The Service is provided "as is" and "as available". We do not guarantee that the Service will be uninterrupted or error-free, that every word will be in the dictionary or that every word meaning is complete or accurate.
• We are not responsible for the conduct or content of other users, except where we were aware of it and failed to take reasonable measures.
• To the extent permitted by law, we are not liable for indirect damages, loss of profit or data, or damage arising from the loss of in-game rankings, points or Virtual Items.
• This section does not apply to damage caused by our intent or gross negligence, to violations of personality rights, or to our liability under mandatory law, including consumer protection law that applies to you.

15. Termination and account deletion

• You can delete your account at any time in the app via Profile › Settings › Delete account or through the account deletion page. Deletion takes effect 14 days after your request; you can open the app and cancel during that time.
• When you request deletion your active games end as abandoned and your opponents win; these games do not come back even if you cancel the deletion. Remaining Virtual Items, including bought ones, are lost and are not refunded, except where mandatory law requires. Deleting your account does not cancel a Premium subscription; cancel it in Google Play › Payments & subscriptions › Subscriptions.
• Which data is deleted and which is kept separated from your identity is described in section 13 of the Privacy Policy.
• If you breach these Terms we may suspend or close your account under section 10.

16. Changes to these Terms

We may update these Terms when the Service or the law changes. Each version is published with a date. We will notify you in the app of significant changes before they take effect and ask for your acceptance; if you do not accept, you can delete your account. Changes in your favour or required by law may take effect immediately.

17. Governing law and disputes

These Terms are governed by the laws of the Republic of Türkiye. If you are a consumer, this choice of law does not deprive you of the protection of the mandatory consumer protection rules of your country of residence, and any right you have under those rules to bring a claim in the courts where you live is not affected. For disputes that are not consumer disputes, the Courts and Enforcement Offices of İstanbul have jurisdiction.

18. Other provisions

• If any provision of these Terms is held invalid, the remaining provisions remain in effect.
• Our failure to exercise a right does not mean we waive it.
• Notices to you may be given in the app or to the e-mail address registered to your account.

19. Contact

Mustafa Ali Erdoğan · Güneşli Mh., İstanbul 34212, Türkiye · syzitech@gmail.com

Point of contact: users and authorities, including the authorities of EU member states, the European Commission and the UK regulator Ofcom, can contact us at syzitech@gmail.com in English or Turkish. This is our single point of contact under articles 11 and 12 of the EU Digital Services Act.